Emergency Project Manager
Conducted an emergency review of a newly installed and failing business
critical application. Identified the root causes of difficulties
in both the Business and IT areas, re-planned and handed back to
the client Project Manager for successful re-implementation.
Service Change Management
Re-established effective relationship management between the Group
IT division, and the Finance and Legal departments of this leading
UK Finance House during an extensive corporate change management
programme. Installed an effective Service Level Agreement for the
business departments with the Vendor and the Group IT department.
Handed over to client support staff.
Managed projects with contentious vendors for this big 4 consultancy
during millennium changeover through to delivery. Successfully handed
over to client support staff.
Negotiating and managing effective
Service Level Agreements is an essential part of package implementation.
Post implementation vendor relationships can often fail
catastrophically and require a structured sensitive approach to
rebuild a failed relationship into a harmonious and effective
Defined IT Strategy and user requirements, and implemented a General
Ledger into 6 subsidiaries of this major UK human resources company.
Demonstrated effective project management processes as part of the
required training element of the project. Handed over application
to business users having implemented the General Ledger on time
and to budget.
International IT Strategy
Developed a new International IT Strategy for a multinational retailer
targeting IT synergies following acquisitions in Spain and Scandinavia,
and the creation of new companies in France and Eastern Europe.
Strategy implemented and business benefits in place.
European ERP Roll-Out
Programme managed an international implementation of financial,
manufacturing and distribution modules in 15 European locations.
Turned around implementation strategy to achieve successful handover
to business users.
Developed and delivered technical architecture to support global
strategy of major UK retailing company. Developed and delivered
Data Warehouse Architecture for major UK retail bank. Business benefits
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